Careers

JOB TITLE:       Customer Service Representative

REPORTS TO:  Vice President

LOCATION:      5431 SW 29^th Street, Topeka, KS 66614

HOURS:             Full Time, 9 am-6 pm Monday-Friday, 9 am-12 pm Rotating Saturdays

JOB SUMMARY:

Customer Service Representatives provide banking services to customers in an accurate, efficient and courteous manner.

PRIMARY FUNCTIONS:

• Customer service – Accept deposits, cash checks, issue cashier's checks and money orders, respond to customer inquiries, count cash and coin, assist safe deposit customers.
• Distributing mail, night drop, answering phones, assist other employees, miscellaneous projects as assigned.
• Balance cash drawer, balance ATM.
• Bank closing procedures, including balance coin counter and vault.
• Open deposit accounts. 
  

EXPERIENCE:

Previous teller experience and knowledge of eBanking services is preferred.

EDUCATION:

High school diploma or equivalent required.

SKILLS & ABILITIES:

• Strong cash handling skills.
• Strong customer service abilities and communication skills.
• Operating knowledge of bank services and products.
• Intermediate level of computer proficiency.
• Ability to plan, organize, and prioritize work, in order to meet deadlines and maximize efficiency and profitability.  Must be attentive to detail and a self-starter.
• Basic math skills.
• Ability to take direction from various team members.

SALARY AND BENEFITS:

This is a full-time, hourly position and includes a comprehensive benefits package.   Compensation will be commensurate with professional experience and education.

Apply

Complete the below application and submit securely to our People Operations Department.  

Employment Application 

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Equal Opportunity Employer